Hi-tech Melt Down!



I am quite literate with computer use. I have my own web page, I blog and I have done a few text messages on my husband Iphone. This week I had a total "melt-down" when my hand held Targus mobile presenter did not work. This is my second hand-held presenter. I unfortuntely misplaced my first one two weeks ago. The Targus brand is different than my first one, but I was desperate and did not want to go to numerous stores. My problem: the new device had to be installed. The fist day I took it to class I could not get it to work! Of course I had lost the directions. My last device just worked when I plugged it in. One did not have to take "steps" to help the device and the presenter connect. I tried calling the 1-800 help desk. After talking with someone in India for about 30 minutes I gave up. At that point I got into my car, computer and device in hand and went back to the Office Depot where I had purchased the device. I am sure when I asked for the manager (lap-top computer and device in hand) they thought what a "crazy" lady. After playing with the device and the computer for a few minutes the manager managed to help the two connect. THANK YOU! Now if I can just remember where I put the device from week-to-week I have conquered another "tech toy".